Call.Group

Contact us

Live chat to us Monday to Friday, 9 to 5 - if it's out of hours we'll get right back to you as soon as we can.

Written by Gabriela James
Updated over a week ago

Quick start guide

A downloadable PDF explaining how Call.Group works

Written by Elliot Green
Updated over a week ago

Joining a call for the first time

Get connected successfully with audio, video and screen sharing ready to go.

Written by Elliot Green
Updated over a week ago

How to nail your first web conference

Quick, essential tips to ensure your first call goes smoothly.

Written by Gabriela James
Updated over a week ago

Your room details

Meeting links, Room numbers, PINs and dial-in details explained.

Written by Elliot Green
Updated over a week ago

Hosts, Guests and their PINs

What's the difference between Hosts and Guests?

Written by Gabriela James
Updated over a week ago

Conference Rooms and Presentation Rooms

Wondering which Room to use? Learn about the differences between the two Room types.

Written by Elliot Green
Updated over a week ago

Audio and muting

How to control your own audio connection during a call

Written by Elliot Green
Updated over a week ago

Video

Toggle your video on/off or switch between different cameras

Written by Elliot Green
Updated over a week ago

Screen-sharing

How to share your screen during a call

Written by Gabriela James
Updated over a week ago

Chat Messaging

How to use the chat messaging feature during a call.

Written by Gabriela James
Updated over a week ago

Call recording

How to record your calls in video format.

Written by Gabriela James
Updated over a week ago

Raise your hand

Participants who are muted can raise their hand as a signal that they wish to contribute to the meeting.

Written by Gabriela James
Updated over a week ago

YouTube video sharing

Share video content as part of your calls with our YouTube video sharing integration.

Written by Elliot Green
Updated over a week ago

Can I invite someone during a call?

Instantly copy and share your room details while a call is in progress.

Written by Carmen James
Updated over a week ago

Where can I find my call recording?

How to access your call recording after your conference

Written by Gabriela James
Updated over a week ago

How much does it cost to dial-in?

What will I be charged for dialling the 03 telephone number?

Written by Gabriela James
Updated over a week ago

How do I join by phone?

You can join your Call.Group call using only your telephone!

Written by Gabriela James
Updated over a week ago

Dialling in from abroad

International access: how to dial in by phone from outside the UK

Written by Gabriela James
Updated over a week ago

Host a call on-demand

Invite others to join a call by simply sharing your room details.

Written by Elliot Green
Updated over a week ago

Advanced scheduling

Take advantage of advanced scheduling tools, including repeating events and automatic pre-call reminders.

Written by Elliot Green
Updated over a week ago

Creating and Managing Additional Hosts

How do I add a Host?

Written by Gabriela James
Updated over a week ago

Screen-sharing issues with Firefox

A Firefox bug has been causing prolonged issues when screen-sharing

Written by Gabriela James
Updated over a week ago

Microphone, camera and screen permissions

How to grant access to your microphone, camera and screen.

Written by Elliot Green
Updated over a week ago

Is my browser/device compatible with Call.Group?

Chrome? Edge? Firefox? iOS? Android? - What does it all mean and what do I need?

Written by Gabriela James
Updated over a week ago